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At AIG, we are committed to helping you recover quickly when the unexpected happens. You can refer to our step-by-step guides on making a claim, or call us for assistance and enquiries.


Our claims promise

Our claims professionals are solely focused on ensuring that you are completely taken care of when you need us the most. That's our promise to you.

S$262 million



3 days

Total amount of claims paid out
in Singapore in 2016
Average claim amount Average number of claims paid out
every day in Singapore
Average number of days the travel claims are paid

All information stated above is based on 2016 data.


How to claim

View step-by-step guides on making a claim.

Claims hotlines

Travel claims hotline:

24-hour Auto Assist Hotline:

Claims enquiries:

Enquire online:

6224 3698

6338 6200

6419 3000

Send an enquiry

Resolving disputes

If you have encountered an issue with AIG’s products or services, please call us at 6419 3000 or send us an email enquiry so that we can assist you. For more information, you may wish to refer to the Monetary Authority of Singapore’s Dispute Resolution Guide.