skip-nav
 

Overview

Comprehensive travel insurance that is complemented with AIG's very own worldwide assistance company. Get expert advice and help before, during and after your trip.

Travel Guard® lets you journey with confidence by giving you 24-hour assistance and comprehensive coverage ranging from  emergency medical care and delayed flights to lost luggage.

Protection starts even before you leave, with benefits such as trip cancellation cover.  You can travel worry free, knowing that you have 24/7 access to a dedicated team of multi-lingual staff, doctors, nurses and security personnel. Our 8 global assistance centres are strategically located so our team can help you resolve any emergency quickly and effectively.

Choose from 3 plans for your preferred level of coverage.

Benefits

Trip cancellation protection

We will reimburse you if your trip is cancelled due to specific events, starting up to 60 days before your departure date.
 

Comprehensive coverage

You get up to $2,500,000 for overseas medical expenses under the Premier Plan. For truly comprehensive coverage, in addition to essential benefits such as travel delay and baggage loss , the Premier Plan and Superior Plan also offer special benefits and cover such as unlimited emergency medical evacuation, mobility aid reimbusement, loss of sporting equipment and car rental excess charges.

Travel cancellation due to insolvency

If you bought your travel package or tickets from a travel agent, and your trip is cancelled because the travel agent becomes insolvent, we will cover you up to the specified limit in the selected plan you purchased.

24-hour worldwide assistance

Whether you have an emergency or just need travel advice while overseas, expert help is just a phone call away at any time of day. Just dial one hotline: +65 6733 2552.

24-hour claims hotline

Call our dedicated claims hotline at +65 6224 3698 to get answers, updates and help in settling your claim. We will reimburse approved claims from the first dollar, meaning we pay for the full loss up to the sum insured stated in your policy schedule.

Our own global assistance company

AIG is the only major travel insurance provider in Singapore with its own worldwide assistance company. We have 8 strategically located global assistance centres around the world, with multi-lingual staff ready to assist 24/7. Because there is no third party involved, our customers are assured of quality service and a seamless claims process. This means travellers, no matter where they are and at any time, can reach out for assistance in the event an unfortunate incident occurs.

Coverage

Travel Guard® is for travellers of all ages, with no age limit. There are plans available for individual and families. For the frequent travellers, we strongly recommend the Annual Multi-trip Plan which delivers more value for money protection and convenience.

To be eligible,

  • every person to be insured under the travel Insurance (“Insured Person”) is either a citizen of Singapore/ permanent resident/ have a work pass or permit required under the Employment of Foreign Manpower Act/ have a work pass or permit required under the Immigration Act;
  • every Insured Person is residing in Singapore;
  • every Insured Person is medically fit to travel and no Insured Person is travelling to seek medical treatment;
  • every Insured Person to be insured as a “child” under a family plan is an unmarried person not older than (i) 18 years of age or (ii) 23 years of age if he/she is enrolled for full-time study in a recognised institution of learning or higher learning during the policy period; and
  • no Insured Person has been refused travel insurance coverage by any insurer.

Special Features of the plan:

  • Overseas medical expenses coverage up to $2,500,000 (Section 1)
  • 24-hr medical assistance
  • Unlimited emergency medical evacuation (Section 8) 
  • Pays from the first dollar
  • Covers loss/delay of baggage (Section 25, 27)
  • Covers in the event of natural disasters
  • Fraudulent credit card usage (Section 24) 
  • Disruption benefits – unused entertainment tickets/ frequent flyer points (Section 38) 
  • Reimburses emergency telephone charges incurred overseas (Section 13)
  • Covers leisure amateur sports
  • Covers replacement cost of lost travel documents (Section 28)
  • Covers Loss of sporting equipment (Section 34) 

Terms and conditions apply.

View the complete list of benefits and coverage amounts.

Buy This Plan

You can purchase our travel insurance 24/7 via:

For questions about the plan, call us at 6419 3000 or leave your details and we will follow up within the next 3 to 7 working days. Alternatively, complete and submit the application form.
 

Downloads