Our Travel Guard® Insurance can be purchased via the following channels:
|Credit Card (MasterCard, Visa)|
| Immediate purchase 24/7 via our mobile app - iOS and Android
||Credit Card (MasterCard, Visa)|
|AXS machines located islandwide||Nets|
|Agent/Brokers||Credit Card (MasterCard, Visa Amex)|
|Selected Travel Agents||Please ask Travel Agent for their preferred payment methods|
In the event of an emergency while travelling overseas, please call Travel Guard® Call Centre at +65 6733 2552.
The Family Annual Multi-Trip Plan is for 2 adults who are legally married to each other, with any number of children legally related to 1 or both of the adults.
A Family Per Trip Plan is for 1 or 2 adults travelling with any number of children. The 2 adults need not be related but each child must be legally related to either 1 of the adults.
The family must depart and return to Singapore together.
Annual Multi-Trip Plan is for frequent travellers. It provides coverage for an unlimited number of overseas trip made within the policy year, provided that each trip is less than 90 consecutive days.
We have an Individual Annual Multi-Trip Plan and a Family Annual Multi-Trip plan.
Note: The Family Annual Multi-Trip Plan is for 2 adults who are legally married to each other, with any number of children legally related to 1 or both of the adults. Under a Family Annual Multi-Trip Plan, each adult can travel individually, but children must travel with at least 1 of the adults.
A child is an unmarried person under 18 years of age or a full-time student who is below 23 years of age during the policy period.
For a Family Per-Trip Plan, the child must be legally related to either of the 2 insured adults and not working.
For a Family Annual Multi-Trip Plan, the child must:
All coverage starts on departure from Singapore, except for the following:
Accidental Death & Permanent Disablement
3 hours before you leave your home or office for a direct journey to the place of embarkation in Singapore
|Travel Cancellation, Travel Postponement||60 days before the departure date or the policy issuance date, whichever is
|Travel Cancellation due to insolvency||From the policy issuance date (provided that policy was purchased at least 3 days before the departure date)|
Major Travel Event means:
Your policy can be extended for up to 72 hours without additional premium after it expires if you are unable to notify us to extend it, for example, because of a natural disaster, epidemic, civil unrest, or airspace closure.
No, there will be no refund of premium once the policy is issued.
Travel Guard® does not cover any loss, injury or damage arising if:
Yes, Travel Guard provides you cover whether you are travelling by cruise, plane, train or automobile.
Yes, Travel Guard covers losses arising directly from an Act of Terrorism during the Trip, subject to the respective limits of the Selected Plan under each Section and the terms and exclusions of the Policy.
Travel Guard does not cover any travel in, to, or through these countries:
Note: Please refer to the policy for the full terms, conditions and exclusions.